Reform Coordination & Service Improvement

Driving institutional reforms and service delivery improvements for better governance

Overview

The Reform Coordination & Service Improvement Department is responsible for coordinating and implementing public service reforms, ensuring efficient service delivery, and promoting good governance practices within the Ministry.

Key Functions

  • Coordinate the implementation of public service reforms
  • Drive service delivery improvement initiatives
  • Monitor and evaluate reform programs
  • Facilitate capacity building for reform implementation
  • Promote innovation and best practices in service delivery

Key Initiatives

Service Compact (SERVICOM)

Implementation of service delivery improvements and customer service standards across the Ministry.

Learn More
Digital Transformation

Driving the digitalization of Ministry processes and services for improved efficiency.

View Projects

Quick Links

Contact Information

Federal Ministry of Women Affairs
Reform Coordination & Service Improvement
Federal Secretariat Complex
Abuja, Nigeria

+234 803 123 4576

reforms@fmwa.gov.ng

Office Hours

Monday - Friday: 8:00 AM - 4:00 PM

Weekends & Public Holidays: Closed

Service Charter

Our commitment to service excellence and citizen engagement

View Charter