Overview
The Reform Coordination & Service Improvement Department is responsible for coordinating and implementing public service reforms, ensuring efficient service delivery, and promoting good governance practices within the Ministry.
Key Functions
- Coordinate the implementation of public service reforms
- Drive service delivery improvement initiatives
- Monitor and evaluate reform programs
- Facilitate capacity building for reform implementation
- Promote innovation and best practices in service delivery
Key Initiatives
Service Compact (SERVICOM)
Implementation of service delivery improvements and customer service standards across the Ministry.
Learn MoreDigital Transformation
Driving the digitalization of Ministry processes and services for improved efficiency.
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