About the Department
Leading organizational reforms and continuous improvement initiatives to enhance service delivery and operational efficiency.
Our Objectives
- Coordinate ministry-wide reform initiatives
- Improve service delivery and customer satisfaction
- Implement digital transformation and innovation
- Strengthen organizational capacity and performance
Programs and Services
Process Improvement
Streamlining processes and eliminating bureaucratic bottlenecks.
Digital Services
Implementing digital platforms for improved service delivery.
Capacity Building
Staff training and development for enhanced performance.
Performance Management
Monitoring and improving organizational performance metrics.
Department Director
Dr. Musa Abdullahi
Director, Reform Coordination & Service Improvement
Phone: +234-9-461-0010
Email: reform@fmwa.gov.ng
Office Hours: Mon - Fri: 8:00 AM - 4:00 PM
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Latest Updates
Department Workshop 2025
March 15, 2025Join us for our annual department workshop and training session.
New Program Launch
February 20, 2025Exciting new initiatives to better serve our beneficiaries.